Buying software is only the first step!
We help you succeed with everything that comes after.
WeekMate is built to make everyday work simpler and more organized for growing teams. Our customer experience team has helped 2,000+ users get comfortable with the platform, streamline internal processes, and improve how their teams collaborate from the start.
The onboarding & implementation journey
Understand Your Needs
We start by understanding how your business works, including your team structure, daily processes, and key challenges. This helps us map out the right setup for your organization and avoid unnecessary complexity during implementation. The clearer the initial information, the smoother the onboarding process becomes.
We align on goals and requirements before moving into setup
Kickoff & Planning
The kickoff session brings together all key stakeholders involved in the rollout. During this session, we walk through the onboarding plan, timelines, and responsibilities so everyone knows what to expect. This step helps ensure the project starts with clear direction and shared understanding across teams.
Early planning helps avoid confusion during implementation
Set Up Your Workflow
Based on your requirements, we configure WeekMate to match your internal workflows and business processes. This includes setting up roles, approvals, structures, and key modules relevant to your team. Our goal is to make the system easy to use and aligned with how your organization already works.
Your workflows are tailored to fit your real operation
Attendance Integrations
If your organization uses attendance systems or biometric devices, we support the integration with WeekMate. This ensures attendance data flows into the platform correctly and aligns with your payroll and reporting needs. The integration process is handled in coordination with your technical team.
We ensure attendance data connects smoothly with your system
Review & Validate
Before going live, we review the setup together to check data accuracy, user access, and process flow. This step helps identify gaps or issues early and ensures everything works as expected for your team. Validation helps create a stable foundation for daily usage.
Final checks help ensure a smooth launch
Learn & Start Using
We conduct training sessions to help your team understand how to use WeekMate effectively. Admins and users are guided through key features and common workflows so they feel confident using the platform in real situations. Support remains available as your team gets familiar with the system.
Training helps teams adopt the platform faster
You're All Set!
This is when your team begins using WeekMate as part of everyday work. Employees can manage their information, attendance, and workflows in one place. With everything set up and validated, your organisation is ready to use the platform confidently.
Your team is ready to start using WeekMate daily
Never Miss a WeekMate Update
Get product announcements, feature releases, and expert insights delivered to your inbox.
