Privacy Policy

This Privacy Policy explains how WeekMate collects, uses, stores, and protects your information when you use our products and services, including HRMS, TaskHub, e-CRM, and e-Connect.

By accessing or using WeekMate, you agree to the practices outlined in this policy.

1. Data Collection and Usage
a. Personal Data

We may collect personally identifiable information (“Personal Data”) such as your name, email address, and contact number when you:

  • Register for a license
  • Contact us for support
  • Subscribe to newsletters or updates

We use this information to provide services, respond to enquiries, send product updates, and comply with legal obligations.

We do not sell or rent your Personal Data to third parties. We may share it with trusted service providers strictly for the purpose of fulfilling your requests (e.g. cloud storage, analytics tools, customer support systems).

b. Usage Data

WeekMate automatically collects technical data about your use of the software. This includes:

  • Device type and operating system
  • Feature usage frequency
  • Application crash logs
  • Session durations and timestamps

This information helps us improve product performance, enhance user experience, and identify service issues. All such data is anonymized and aggregated wherever possible.

c. Cookies & Tracking

Our website and software may use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Analyze traffic and improve design

You can manage cookie preferences in your browser settings, but disabling cookies may affect certain features.

2. Data Retention

We retain your personal information for as long as your WeekMate account remains active or as needed to provide you with our services. If you request account deletion, we will delete your data within a reasonable timeframe, subject to legal, contractual, and regulatory obligations that may require us to retain it longer.

Specifically, we may retain the following:
  • Account and payment data for up to 7 years as required by applicable taxation and accounting laws.
  • Product usage logs for up to 12 months to support diagnostics, user support, and system improvement.
  • User support correspondence and email communications for up to 24 months, for quality assurance and service history reference.

Once the retention period expires, your data will be securely deleted or anonymized for internal statistical purposes.

3. Data Security

We take the security of your personal data seriously and implement a combination of administrative, technical, and physical safeguards to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Security measures include:
  • SSL/TLS encryption for all data in transit
  • AES-256 or higher encryption for data at rest
  • Strict access controls and authentication procedures
  • Firewall protection and DDoS mitigation
  • Routine internal audits and secure software development practices

However, no internet-based service can guarantee 100% security. You acknowledge and accept this residual risk by using WeekMate.

4. Your Rights and Controls

You have the right to access, update, delete, or restrict the use of your personal data, in line with applicable data protection laws. We will honour such requests where required and ensure your data is handled lawfully, fairly, and transparently.

As a user, you can:
  • Request a copy of the data we hold about you
  • Correct inaccurate or outdated personal data
  • Withdraw consent for optional marketing communications
  • Request the deletion of your account and associated data
  • Object to data processing for legitimate interest reasons

To make any of these requests, please contact us at [[email protected]]. We will respond within 30 days, unless legal requirements justify an extended response period.

5. International Transfers

If you are located outside India, please note that your data may be transferred to, stored, and processed in India or other jurisdictions where we or our service providers operate.

By using WeekMate, you consent to the transfer of your information to jurisdictions that may not offer the same level of data protection as your country.

6. Children’s Privacy

WeekMate is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from minors. If we become aware that data from a minor has been collected, we will take appropriate steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email (if available) or by posting a notice on our website at least 15 days before the changes take effect.

Your continued use of the services after changes become effective constitutes your acceptance of the revised policy.

8. Contact Information

For questions, concerns, or data access requests, you can contact us at:

Email: [email protected]

Postal Mail:

WeekMate,

2nd Floor, IFFCO BHAVAN 132 Feet Ring Rd, Shivranjani, Ayojan Nagar, Ahmedabad, Gujarat – 380015

We aim to respond to all correspondence within 5–7 business days.

 

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